Home      DB      Replicator      CRM      Solutions  
Daffodil CRM
Support Policy
Call Centre CRM
Marketing Automation
SME-CRM







Daffodil CRM

 
Daffodil CRM Support Policy

Our support services are holistic, flexible and most importantly, geared towards your needs. Support comprises of different support packages, tailor-made so that you can choose the most appropriate package catering to your specific needs. The Daffodil support policy is according to the two version open source and commercial.

The Support could be for:

  • Installation
  • Developers

INSTALATION GUIDE

The Installtion Guide contains a step by step installation process for Daffodil CRM in different user environments

Product Price
Installation guide for Daffodil CRM in PDF format
25 USD

INSTALATION SUPPORT

This installation support is meant for the open source Daffodil CRM.

Product Price
Installation guidance and support (upto 7 days) through e-mail + Installation Guide
60 USD

DEVELOPERS SUPPORT

Developers support is for both open source and commercial Daffodil CRM. The Developer Support packs will include assistance in product customization and optimization.

Product Price
Developers support (10 hrs over 2 months)
120 USD
Developers support (25 hrs over 6 months)
300 USD
Developers support (50 hrs over 1 year)
600 USD

Apart from the above support packages in case there is some support required other than installation or developers for open source Daffodil CRM, we offer various Support Packs

Open source Daffodil CRM Support Pack

Support Packs Price
30 days pack
This pack is valid for 30 days and covers one incident through e-mail

$30 US
90 days pack
This pack is valid for 90 days and entitles the customer to our technical support for a maximum of 4 incidents within 90 days of the purchase of the support pack

$90 US
180 days pack
The pack is valid for 180 days and entitles the customer to our technical support for a maximum of 10 incidents within 180 days of the purchase of the support pack

$180 US
365 days pack
The pack is valid for 365 days pack and entitles the customer to get the technical support for a maximum of 25 incidents within 365 days of the purchase of the support pack

$365 US

 

 
©2006 Daffodil Software Ltd. Contact Us | Disclaimer | Sitemap