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| 1. |
What is CRM?
CRM stands for "Customer Relationship Management." CRM is a business strategy and a collection of technologies that enable seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. |
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| 2. |
What is Daffodil CRM?
Daffodil CRM is an Open Source Customer Relationship Management solution that helps enterprise businesses to manage customer relationships in a highly organized and efficient way. Daffodil Customer Relationship Management software seamlessly integrates all customer-facing aspects of your business, starting from prospect and client contact tools to bulk e-mail management, from leads tracking to mass-mail campaigns and more. |
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| 3. |
Why Daffodil CRM is suitable for my business?
Before proceeding with a Customer Relationship Management software, a company must carefully define its customer management strategy and then evaluate available Customer Relationship Management software options. Daffodil CRM offers several key characteristics that are instrumental in lowering your total cost of ownership (TCO). These include:
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| 4. |
What are the benefits of Daffodil CRM to a sales manager?
For sales managers, it is easy to train new employees and /or make existing employees more productive with easy access to sales best practices. Managers can also immediately track forecast roll-ups, without having to ask each individual sales representative to submit their individual reports. Daffodil CRM also offers analysis tools that can help managers drive sales and improve customer service. |
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What is the license policy of Daffodil CRM?
Daffodil CRM is regulated by a dual license (GPL + Commercial) policy. For more details check: daffodilcrm/license-policy.html. |
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| 6. |
Is Daffodil CRM Open Source software?
Yes, Daffodil CRM is Open Source at sourceforge.net http://www.sourceforge.net/projects/daffodilcrm. |
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| 7. |
How do I access Daffodil CRM source code?
Daffodil CRM source code is available at Sourceforge.net. |
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| 8. |
Which database is used as a backend with Daffodil CRM?
Daffodil CRM uses One$DB (an open source java RDBMS) as a default database. Our technical team is working towards giving the community more database options in near future. |
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| 9. |
What are the software & hardware requirements for Daffodil CRM?
Listed below are the software and hardware requirements for Daffodil Customer Relationship Management:-
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| 10. |
How can I contact your customer service representative?
You can contact our customer service representative at sales@daffodilcrm.com |
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| 11. |
I have some suggestions and feedback. How can I submit these?
To make Daffodil CRM more effective and comprehensive, your suggestions and feedback are welcome. You can submit you suggestions and feedback: at info@daffodilcrm.com |
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