Preserving Customers
Simultaneously in the way to add value to a customer life cycle, emphasis is given upon providing better service to the customers through out. It has become mandatory for the enterprises to spend a generous volume upon customer servicing, in order to retain their customers for a long period

Detecting Customers
Daffodil CRM modules work together to give you up-to-date customer information that can be shared across various departments in your organization. The leads and task modules are completely integrated and give all staff and employees complete access to customer information gathered throughout the organization.

• Lead management: To manage leads of potential customers from the origination to the conclusion of the sales cycle.
• Campaign management: To track the leads through executing effective marketing campaigns.
• Market fact list: Providing relevant information regarding the market pattern in respect to the prospective customers.
• Exchange centre: CRM is many times involved in voice calls as well as internet servicing to the customers.