Daffodil CRM

Support Policy

Our support services are holistic, flexible and most importantly, geared towards your needs. Support comprises of different support packages, tailor-made so that you can choose the most appropriate package catering to your specific needs. The Daffodil support policy is according to the two version open source and commercial.

  • The Support could be for:
  • Installation
  • Developers

      • INSTALATION GUIDE

      • The Installtion Guide contains a step by step installation process for Daffodil CRM in different user environments
      • Product Price
      • Installation guide for Daffodil CRM in PDF format
      • 25 USD

      INSTALATION SUPPORT

      • This installation support is meant for the open source Daffodil CRM.
      • ProductPrice
      • Installation guidance and support (upto 7 days) through e-mail + Installation Guide
      • 60 USD

      DEVELOPERS SUPPORT

      Developers support is for both open source and commercial Daffodil CRM. The Developer Support packs will include assistance in product customization and optimization.

      • Product Price
      • Developers support (10 hrs over 2 months)
      • 120 USD
      • Developers support (25 hrs over 6 months)
      • 300 USD

      • Developers support (50 hrs over 1 year)
      • 600 USD

      Apart from the above support packages in case there is some support required other than installation or developers for open source Daffodil CRM, we offer various Support Packs

      Open Source Daffodil CRM Support Pack

      • Support Packs Price
      • 30 days pack
      • This pack is valid for 30 days and covers one incident through e-mail
      • $30 US
      • 90 days pack

      This pack is valid for 90 days and entitles the customer to our technical support for a maximum of 4 incidents within 90 days of the purchase of the support pack

      • $90 US
      • 180 days pack

      The pack is valid for 180 days and entitles the customer to our technical support for a maximum of 10 incidents within 180 days of the purchase of the support pack

      • $180 US
      • 365 days pack 

          • The pack is valid for 365 days pack and entitles the customer to get the technical support for a maximum of 25 incidents within 365 days of the purchase of the support pack

          • $365 US